Last updated: January 2025
Linking Legacy ("we", "us", "our") is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use and safeguard your information when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Data We Collect
We collect personal information that you voluntarily provide to us when you use our contact form or communicate with us directly. This may include:
- Name — so we can address you personally
- Email address — so we can respond to your enquiry
- Phone number — if provided, so we can contact you by telephone
- Message content — the details of your enquiry
We do not collect sensitive personal data unless you choose to share it with us as part of your enquiry.
How We Use Your Data
We use the personal data you provide solely for the following purposes:
- To respond to your enquiries and provide information about our estate planning services
- To arrange consultations or home visits as requested
- To communicate with you regarding our services
We process your data on the lawful basis of legitimate interest (responding to your enquiry) and, where applicable, your consent.
Data Storage and Security
Your personal data is stored securely and we take appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
We do not share, sell, or disclose your personal data to third parties unless required to do so by law, or with your explicit consent.
Cookies
Our website uses minimal cookies for the following purposes:
- Essential cookies — required for the website to function properly
- Analytics cookies — we may use minimal analytics to understand how visitors use our site, helping us improve the experience. No personally identifiable information is collected through analytics.
We do not use cookies for advertising or marketing purposes. You can control cookie preferences through your browser settings.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct any inaccurate or incomplete data
- Right to erasure — you can request that we delete your personal data
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a structured, commonly used format
- Right to object — you can object to our processing of your personal data
Contact for Data Requests
To exercise any of your rights, or if you have questions about how we handle your personal data, please contact us:
Email: nick@linkinglegacy.co.uk
We will respond to all data requests within 30 days, in accordance with UK GDPR requirements.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you are not satisfied with our response to a data request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.